Shipping & Delivery
SHIPPING & DELIVERY
ORDER HANDING TIME
Our order handling time begins as soon as your order is accepted and includes a 2-4 business day processing and dispatch period on business days. However, please note that this may take longer during promotional sales.
DELIVERY OPTIONS
We offer standard and express delivery options to the US, UK, and Canada.
STANDARD DELIVERY:
Delivery time: 12-15 business days Shipping fee: $4.99 for orders under $59 Free shipping for orders over $59 If you need your order urgently, please contact us by email to arrange express shipping.
EXPRESS DELIVERY:
Delivery time: 5-7 business days Shipping fee: To be confirmed via email TRACKING YOUR ORDER
To track your order, please use the link we've provided: https://www.17track.net/en. Please note that it may take a few days for the tracking information to be updated after your order is dispatched.
We'll send you a shipment confirmation email with delivery information and a tracking link once your order is packed. You can also track your order in your account. If you have any questions or concerns about your order, please contact our customer service team.
TAXES AND DUTIES
Taxes and duties are calculated according to your shipping destination and itemized on the Checkout page. Please make sure you select your location to view the correct local market pricing, delivery times and shipping costs.
We ship to all locations on a DDU (Delivery Duty Unpaid) basis, which means that product prices displayed are exclusive of all taxes and duties.
Once your order arrives at its destination, you will be required to pay all import duties, customs and local sales taxes for the location that you’re shipping to. After you have placed your order, we’ll email you to seek your acceptance of these terms. For an estimate of taxes and duties on your purchase, please contact your local customs.
CONTACT US
If you have any questions or concerns about your order, please feel free to contact our customer service team. We're always here to help and ensure that your shopping experience with us is a positive one. Thank you for choosing to shop with us!